Receive E-Mail Specials

Enter your e-mail address to receive notices about special promotions

Menu 
employees of the year

THANKS FOR HELPING US HONOR OUR OUTSTANDING EMPLOYEES!

Date posted: February 3rd, 2015

We want to thank all of you for submitting comment cards to recognize a Wilderness employee or manager for a job well done. These cards really do make a difference! They are compiled monthly, and together with our directors’ input, two employees are honored. Then on a quarterly basis, the resort also honors the two best employees and two best managers at the resort. Finally, once a year we selected the “Employee of the Year” and “Manager of the Year” for having the ultimate “can-do-it” attitude and for exceeding guest expectations.

The 2014 “Guide of the Year” was Peggy, who has been with the resort since 2010.  According to her supervisors in the accounting department, “Peggy exemplifies the true nature of a Wilderness team member. Through her dedication, loyalty and commitment she serves as a tremendous asset to her department and the resort.”

The resort’s 2014 “Manager of the Year” was Eric. He has been with the resort since 2000 and according to his director, “Eric does an outstanding job and has dedicated his career to being the best he can be in helping to grow the food & beverage department from two small outlets to what it is today. Eric manages and oversees four restaurants, ten food & beverage outlets, and four coffee shops and over 100 staff members. He personifies the definition of team player in helping to make the Wilderness Resort the best vacation destination.”

Each year, we also recognize one outstanding employee and one manager for providing exceptional customer service. Their award is named S.T.A.R.S. (Striving to Achieve Remarkable Service).

The 2014 “S.T.A.R.S. Customer Service Employee of the Year” was Jamie. She joined the Wilderness guest services team in 2014. According to her supervisors, “Jamie is a shining example of customer service, she always greets guests with a smile and she regularly receives compliments on how she has made our guests’ stays more enjoyable. She goes above and beyond to make guests feel right at home, and management has full confidence in her training new staff to do the same.”

Pat was named the resort’s 2014 “S.T.A.R.S. Customer Service Manager of the Year”. He has been with the resort since January 2004, and according to his director, “Over the years, Pat has worked in guest services, housekeeping, resort management and retail. Last fall, he took over as reservations manager. Pat brought his extensive resort knowledge to this department, as well as his unswerving focus on providing great customer service; something he also encourages to our staff. Without a doubt, Pat recognizes customer service as an essential ingredient in the success of the Wilderness, and he can be found reinforcing this principle daily.”

Book your Getaway



Wilderness Resort Blog


Wild Canyon Café Shares Their Red Velvet Pancake Recipe
The decadent Red Velvet Pancakes served at Wild Canyon Café at the Wilderness are the ultimate breakfast treat. Topped with...
Learn More
JOIN US FOR THE WORLD’S LARGEST SWIMMING LESSON ON JUNE 24TH
BECOME A GUINNESS WORLD RECORD HOLDER! Are you going to be at staying at the Wilderness on Friday, June 24th?...
Learn More
Getting Ready for Summer Takes a Team Effort at The Wilderness
Have you ever stopped to think about all that goes into getting our outdoor waterparks and resort ready for summer?...
Learn More
OUTDOOR WILDERLAND MOVIES RETURN FOR SUMMER
There’s no better way to end a summer day than to spread out a blanket on the grass, and watch...
Learn More
ALL Wilderness Guests to Receive a Complimentary Ticket to the Legendary Tommy Bartlett Show
We love our customers! And as a special thank you, this year ALL registered guests staying at the Wilderness from...
Learn More
 

Subscribe to Our Blog!

Enter your email address:

Past Blogs