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                  Title ARC Certified Lifeguards
Aquatics Department
Job Information

*Immediate Opening*

American Red Cross Certified Lifeguards are responsible for monitoring the pool areas. Ensuring guest safety. Must be available days, nights, weekends and holidays.

 

Online Application

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                  Title Housekeepers
Housekeeping Department
Job Information

 

Housekeepers ensure guest satisfaction with the cleanliness of rooms. Housekeeping duties include but are not limited to cleaning hotel rooms, vacuuming, moping, cleaning of the bathrooms, changing linens and all other aspects of ensuring the readiness of the rooms for the guests. Must have excellent customer service skills.

Online Application

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                  Title Housekeeping Inspector
Housekeeping Department
Job Information

Housekeeping inspectors ensures rooms meet the utmost expectations of our guests. They may assist with housekeeping duties at times. Inspectors check all rooms after housekeepers have performed the necessary cleaning. Must have excellent customer service skills.
Must be available to work days, nights and weekends.

Online Application

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                  Title Night Laundry Attendant
Housekeeping Department
Job Information

Night Laundry Attendants work from 4-5 pm to 12 am.  Laundry Attendants are responsible for all laundry functions; working with washing machines, dryers, and laundry presses.  Must be able to work weekends.

Online Application

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                  Title Line Cooks
Food & Beverage Department
Job Information

*Immediate Opening*

Line cooks are responsible for preparing and cooking various food lines and food items. Cooks are responsible for helping maintain the cleanliness of all kitchen areas and equipment. Must have excellent customer service skills and attention to detail. Must be available to work days, nights and weekends.

Online Application

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                  Title Aquatics Slide Attendants
Aquatics Department
Job Information

*Immediate Opening*

Slide Attendants ensure the safety of all guests using the water facilities. As well as, up keeping and maintaining the cleanliness of the Indoor/Outdoor pool and waterpark areas. Monitor activities in swimming areas to prevent accidents and provide assistance to swimmers.Must be able to work days, nights and weekends.

Online Application

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                  Title Housekeeping Driver
Housekeeping Department
Job Information

Housekeeping drivers are responsible for driving company vans from condos and villa locations with the housekeeping teams. Housekeeping drivers will also assist in all housekeeping functions such as cleaning, making beds, and vacuuming.
Must have a Valid Driver’s License.

Online Application

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                  Title Graphic Designer
Marketing Department
Job Information

Wilderness Resort is seeking applicants for a full-time Graphic Design position in our marketing department in Wisconsin Dells. We are looking for a cheerful, clever artist who is enthusiastic about being an integral part of furthering the well-loved Wilderness brand.

The successful candidate will be an expert level designer in both print and digital formats, proficient in Adobe InDesign, Photoshop, Illustrator, Microsoft Word and Excel. We will be looking for a candidate who has experience with conceptualizing and actualizing social media, digital display and print campaigns with high-attention to detail and dedication to a quality product.
In addition, this position will be responsible for assisting with copy writing, photography, and serving as an idea person for on-site point of sale, signage and communications with our guests and employees.

ESSENTIAL DUTIES
• Create and execute marketing materials for both print and electronic media for Wilderness Resort and its related companies.
• Work closely with internal resort departments including Food & Beverage, Retail, Guest Services, Aquatics, Attractions, Conference Center, Golf and general resort operations to create communications, advertising, photography and point of sale.
• Assist with photo and video acquisitions.
• Work in a professional environment with external vendors in areas of public relations, advertising, print and other associations and groups.
• Participate in developing campaigns, artistic elements, branding and signage.
• Maintain knowledge of creative marketing trends, insights and best practices across all forms of media.
• Assist with social media content management and production
• Assist with web site as directed.
• Familiar with pre-press requirements for print vendors
• Other duties as assigned

We offer exceptional benefits including, competitive pay, health and dental insurance, excellent 401K with employer contributions after one full year’s employment, and use of resort facilities.

Links to digital portfolios and examples of work are welcome.

To apply for this position, applicants must fill out an submit a resume online.

Online Application

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                  Title Night Audit
Guest Services Department
Job Information

Night Audit works 3rd shift at the guest services desks. Guest Services/ Night Audit Agent is responsible for accommodating hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statement to and collecting payments from departing guests.
Must have Excellent customer service skills.

Online Application

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                  Title Golf Shop Attendant
Wild Rock Golf Club
Job Information

Wild Rock Golf Club is seeking a Golf Shop Attendant.

This position is responsible for greeting all members and guests, maintaining the golf shop appearance, assisting with tournament preparation, tee time booking, guest registration and providing additional professional services to ensure all guest receive an exceptional golf experience.

*Must have excellent communication skills.
*Customer service experience.
*Must be available to work days, nights and weekends.

Online Application

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                  Title Convention Dishwasher
Convention Department
Job Information

The Convention Dishwasher is responsible for washing dishes for events and banquets hosted at our Convention Center in addition to assisting the Chef and Cooks with any other duties they may have. Must be available to work days, nights and weekends.

Online Application

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                  Title Reservation Agent
Call Center Department
Job Information

Reservation agent positions open for fast-paced resort environment. Must be able to communicate well with people; answer and direct telephone calls; and answer questions that may arise from guests.
Must have Excellent customer service experience. Must be able to work in a fast-paced environment. Must be proactive and must be able to multi-task.
Must be able to work nights and weekends.

Online Application

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                  Title Restaurant Server
Food & Beverage Department
Job Information

Servers are responsible for taking guest’s food orders and beverage orders, entering of orders into computers for transmittal to kitchen staff.

 Must have Superior customer service skills. Must be available to work days, nights and weekends.

Online Application

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                  Title Guest Service Associate
Guest Services Department
Job Information

Guest Services Agent is responsible for accommodating hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statement to and collecting payments from departing guests.
Must have Excellent customer service skills. Must be available to work days, nights and weekends.

Online Application

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                  Title Cabana Hostess
Food & Beverage Department
Job Information

A cabana hostess serves patrons of the resort, or swimming pools that have individual cabanas. The cabana hostess is responsible for offering “Service with a Smile”, ensure cabanas are fully stocked and cleaned after each use as well as ensure the guests are served the refreshments and food that they have requested. Must have Superior customer service skills. Must be available to work days, nights and weekends.

Online Application

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                  Title Housekeeping Supervisor
Housekeeping Department
Job Information

Wilderness Resort is seeking a Housekeeping Supervisor. Housekeeping Supervisors will assist in  assigning duties, inspect work, respond to housekeeping issues.  Inventory, scheduling and training new employees are also some of the responsibilities of this position. Experience: Housekeeping and Supervisor experience required as this position will be responsible for the direct supervision of housekeeping staff. Housekeeping experience required. Must be a dynamic, dedicated, enthusiastic, and a well organized individual. Must be detailed oriented and able  to supervise the work activities of cleaning personnel to ensure clean, orderly and attractive rooms. Must be people oriented and able to communicate well with guests and employees.  Must have excellent written and verbal communication skills.  Experience in Microsoft Word and Excel.

Online Application

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                  Title WCC- Host/Hostess
Food & Beverage Department
Job Information

As a host/hostess the host stand is your domain. To be effective, organization is key. The host or hostess job description includes keeping the stand or reception desk clean and organized and ready for operation. Duties include but are not limited to ensuring all menus are wiped down, entry doors, greet guests and escort them to their table, notify servers of newly seated guests. Must have excellent customer service skills. Must be able to work nights and weekends.

Online Application

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                  Title Clubhouse Banquet Server
Food & Beverage Department
Job Information

Clubhouse Banquet Servers a serve our guests at banquets, weddings, meetings and events while ensuring guest satisfaction. Previous experience is preferred.
Must have Superior customer service skills. Must be available to work days, nights and weekends.

Online Application

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                  Title Banquet Chef, Line Cooks, Outlet Cooks, Buffet Cooks
Food & Beverage Department
Job Information

Assist in daily food preparation and presentation for all banquet functions at the conference center.  Must have relevant cooking experience and strong sense of teamwork.

Opportunities for advancement!

Cooks will work in various food & beverage outlets throughout the resort as well as up to three full-service restaurants on property.

All cooks will assist in daily food preparations and presentation for the restaurants, food & beverage outlets and buffet, when it is operational.

 

Online Application

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                  Title Attractions Attendant
Attractions Department
Job Information

Attractions Attendants work in various areas within the resort including, but not limited to, our ropes course, indoor and outdoor mini golf, indoor and outdoor go-karts, zip line, laser tag, laser maze and foam ball park. The Wilderness resort is a family atmosphere resort so all employees must enjoy and work well with children.  Must have excellent customer service skills.  Must be available to work days, nights, weekends and holidays.

Online Application

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                  Title Clubhouse Beverage Cart Attendant
Food & Beverage Department
Job Information

Wild Rock Golf Course is seeking Food and Beverage Attendants.
Must have experience with Golf Course.
Bartending experience a must.
Must have a friendly and personable personality; be people/family-oriented, and give service with a smile.
Must pay attention to detail and be able to work independently.

Online Application

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                  Title Shuttle Driver
Transportation Department
Job Information

Transport guests around the resort and grounds in one of our 14-Passenger Shuttles, while answering questions about the resort or community. Must have a valid driver’s license, be able to drive the shuttle and have excellent customer service skills. Must be able to work days, nights and weekends.

Online Application

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                  Title Night Housing Facility Custodian
Housekeeping Department
Job Information

Wilderness Resort is seeking a Night Housing Facilities Custodian. We are looking for hard-working and energetic individual to perform regular cleaning and minor maintenance work. Current opening is for second shift with the work hours of 4PM-12PM, Friday through Tuesday. We are a fast-paced, dynamic operation with an emphasis on high quality standards and excellent customer service, including daily contact with residents. Typical tasks performed may include a combination of the following: vacuuming, dusting, sweeping, mopping, restroom cleaning, emptying trash, window cleaning, etc. Previous experience preferred.

Starting rate is $10 per hour

Online Application

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                  Title Sanitation Maintenance Technician
Maintenance Department
Job Information

Wilderness Resort is seeking a Sanitation Maintenance Technician.

Sanitation is responsible for maintaining the sanitary condition of physical structures of the buildings and grounds.
Duties will include but not limited to, removing all bagged trash, cardboard and other waste products of daily resort operation. Assisting with keeping the grounds free from trash at all entrances, water parks and common areas and monitor all recycling containers. Must be available to work days, nights and weekends. Must have excellent communication skills.

Online Application

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                  Title Facilities Set-up Supervisor
Convention Department
Job Information

Wilderness Resort is seeking a Facilities Set-up Supervisor.

The Facilities Set-up Supervisor is responsible for the physical set up, layout and audio-visual needs of all meetings and banquets when the Facilities Manager is not present.  In addition, he/she is responsible for reporting all maintenance issues that occur in the conference center building to the Facilities Manager, and in some cases Convention Services Manager.  The main objective is keeping the needs of the conference center and the guest foremost in mind.  This position involves leading and developing associates, resolving problems under time pressure, being detail orientated and has a passion for giving guests and exceptional experience.

Responsibilities and Duties:

  • Setup and tear down of all group meeting rooms.
  • Supervision of Banquet Setup staff
  • Ensure cleanliness and working order of all meeting/banquet rooms and facility equipment
  • A/V setup experience is required
  • Must have open availability.

Online Application

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                  Title Clubhouse Cook
Food & Beverage Department.
Job Information

The clubhouse cook at Whispering Pines is responsible for Assisting in daily food preparation and presentation at Wild Rock Golf Course. Cooks are responsible for preparatory food work and responsible for preparing various entrees and meals for banquets and conferences. Cooks will be responsible for providing food service for banquets, buffets and plated meal functions. Cooks are responsible for setting and tearing down all lines. Cooks are responsible for expediting food for plated functions. Cooks may also be involved in salad preparation and bakery items as well. Cooks are responsible for helping to maintain the cleanliness of all kitchen areas and equipment. Cooks are responsible for maintaining all state regulatory health codes. Line and prep cooks will be involved in all aspects of kitchen cleanliness and storage of all food items including food rotation, stocking and replenishment. Hands-on experience in garnishing, arranging and serving food. Able to work in a team environment and take direction. Substantial knowledge of food safety and handling procedures. Well-versed in cleaning work areas, equipment, utensils, pots & pans, dishes and silverware. Ability to follow recipes, piece controls, and presentation specifications as set by the Chef de Cuisine and all other duties assigned by management.

Online Application

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                  Title Golf Course Maintenance Technician
Job Information

Wild Rock Golf Club is seeking a Golf Course Grounds Maintenance Technician.
Duties include mowing greens and fairways, raking bunkers, changing cups and other general course maintenance.

Experience in golf course maintenance preferred.

Online Application

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                  Title Security Guards
Job Information

Wilderness Resort is seeking a security guard. Security is responsible for maintaining security and to minimize any disruptive guest(s) behavior which may negatively affect the stay of the other guests in the hotel. Then the front desk is notified of a disturbance, they will contact security who will investigate the disturbance and do what they can to eliminate the disruptions. Security will then follow up with the guest(s) that initiated the call(s) to inform them of the action that was taken in order to minimize any further disturbances.
At night security is also responsible for ensuring that all doors and entry ways are secured and locked.


Prior Security or Law Enforcement preferred.
Ability to act independently with little supervision, well organized, detail oriented, creative thinker.
Efficiently handle multiple duties.  Requires the ability to operate various office equipment including a computer, voice mail, copier, fax, and calculator.  Requires the ability to operate with various software such as word processing, spreadsheets and database. Requires a good understanding of company policies and procedures.  Working knowledge of resort amenities, room designs, and general golf knowledge, attendance, punctual, professionalism, good grooming, wears the proper uniform, works efficiently, follows all resort and office policies and standard operating procedures, conducts themselves in a professional manner with a positive attitude.

While performing the duties of this job, the employee is regularly required to stand; walk; talk or hear. Frequently the employee will be required to use hands to finger handle, or feel.

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                  Title Assistant Aquatics Manager
Aquatics Department
Job Information

Wilderness Resort is Seeking qualified candidate to fill a vacant position within the Aquatics Dept.  Position requires minimum 45 hours work/week including nights and weekends. Responsibilities include carrying out responsibilities in accordance with the organization’s policies and applicable laws. Additional responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Must have excellent communication skill.

Previous Management experience preferred. 

EDUCATION and/or EXPERIENCE -Bachelor’s degree from a four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.  

Online Application

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                  Title Laundry Maintenance Technician
Maintenance Department
Job Information

Wilderness Resort is seeking a motivated Laundry Maintenance Technician. The candidate will be willing to provide safety while maintaining and repairing all laundry equipment owned and operated by the wilderness territories. Will be responsible for completing daily logs, preventive maintenance sheets, work requests by telephone and radio. Check daily safety and equipment inspections on all laundry equipment throughout the resort. Ensure all repairs and scheduled repairs are completed in a timely fashion. Must be available to work a combination of days and nights. Must have excellent communication skills. Experience preferred.

Online Application

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                  Title Night Laundry Supervisor
Housekeeping Department
Job Information

Night Laundry Supervisors work from 4-5 pm to 12 am.  Laundry Supervisors are responsible for overseeing all laundry functions; working with washing machines, dryers, and laundry presses.  Must be able to work weekends.

Online Application

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                  Title Convention Banquet Setup
Food & Beverage Department
Job Information

Wilderness Resort is seeking individuals for our Banquet Setup in our Convention Center.

Banquet setup is responsible for the setup and tear down of all meeting rooms throughout the Wilderness Territories. Setup maintains cleanliness and working order of all meeting/banquet rooms and facility equipment. May assume valet, coat check and check in duties as needed. Must be able to assist group leaders with any last minute setup request if necessary. Wilderness will provide training on all AV equipment, lighting panels and thermostat controls. Stock supplies in the convention areas.
*Must be able to lift and/or move up to 50 pounds.
*Must have excellent attention to detail.

Online Application

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                  Title Outlet Cooks
Food & Beverage Department
Job Information

Outlet Cook’s work in the various outlets of the resort. Will be responsible for preparing pizzas, burgers, fries and others foods offered in the outlets. Must have excellent customer service skills, great attention to detail and a good sense of urgency as the outlets do get fast paced. Cooks are responsible for helping maintain the cleanliness of all kitchen areas and equipment. Must have Excellent customer service skills. Must be available to work days, nights and weekends

Online Application

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