Express Check-In at the Wilderness Resort

Introducing Express Check-In

Wilderness is pleased to now be offering Express Check-In! If you’re not familiar with Express Check-In, this new, convenient, and time-saving service is designed to get your family out of the check-in line and into our waterparks much quicker (especially after what might seem like a long car ride)!

Here’s how it works:

Two days before your arrival you’ll receive an email from us with the subject line: ‘It’s Time to Check-In’. This email will include a direct link to your reservation and will allow you to complete your registration in just a few quick steps!

Using your phone, tablet, or desktop computer, you’ll be able to review, agree with, and sign your registration card; advise us of your estimated time of arrival to our resort;  submit wristband sizes for everyone in your party (don’t worry, we created a helpful size guide for you); enter your vehicle count (so we know how many parking passes to prepare); add authorized guests to your reservations; and finally, take care of any remaining balance due.

Then when you arrive at the proper check-in destination (either the New Frontier lobby, Glacier Canyon Lodge or Wilderness on the Lake), we’ll have your check-in packet (which includes your wristbands, parking passes and other resort information) waiting for you. In most cases, all that will be required is presenting your ID and the credit card(s) used as payment.

Those renting larger units, such as our villas, condos and cabins may have a couple of additional steps, but all in all we think you’ll appreciate how much quicker your check-in process is using this service. So next time you stay, be sure to give it a try!

Please note! Express Check-In must be completed before 11:00AM CST on the day of your arrival to ensure our team has adequate time to prepare your check-in packet, which is why we encourage you to complete this service in advance once you receive your check-in email.

Learn More